Frequently Asked Questions

Booking is simple — just send us a WhatsApp message at +91 8949073143. Tell us your occasion, date, location, and the package you're interested in, and we'll take it from there. We typically confirm within 2 hours during business hours (10am–8pm).

All our packages include professional setup and teardown — our team comes to your location, sets up everything before your event, and returns afterwards to clean up. You don't have to do a thing. The price listed is all-inclusive — no hidden charges.

Yes! We serve the entire NCR region including Noida, Greater Noida, Gurugram, Faridabad, Ghaziabad, and surrounding areas. If you're unsure whether we cover your location, just drop us a message — we'll confirm quickly.

We recommend booking at least 3–5 days in advance to ensure availability, especially for weekends and holidays. We do accept last-minute bookings (minimum 48 hours notice) subject to availability. For larger events, booking a week or more ahead is ideal.

We accept UPI (GPay, PhonePe, Paytm), NEFT/bank transfer. An advance payment is required to confirm your booking and block your date. The remaining amount (if any) can be settled on the day of the event.

Absolutely. While our packages are fixed-price, we do offer add-ons and can tailor setups to your colour theme, character theme, or specific preferences. Just mention your requirements when booking and we'll advise on what's possible. Additional add-ons may have a small surcharge.

For fully custom or bespoke setups (not covered by any package), visit our Gallery & Custom Enquiry page — browse past custom work and send us your brief directly.

Primarily we specialise in indoor home and small venue setups. We can do balconies and covered outdoor areas, weather permitting. Please mention if your event is outdoors and we'll advise on suitability. For large venue events, please contact us directly to discuss requirements.

We understand that plans change. Cancellations made more than 48 hours in advance are eligible for a full refund of the advance payment. Cancellations within 48 hours may forfeit the advance. Rescheduling is usually possible subject to availability — please reach out as early as possible.

Setup typically takes 1.5 to 3 hours depending on the theme and space size. Standard theme setups are usually done in under 90 minutes. Ring Arch setups with full room decor may take up to 3 hours. We'll coordinate the exact timing with you during booking.

Yes. Teardown is included in all packages and typically happens on the same day, a few hours after your event ends. We'll agree on the teardown time during booking. Our team will clean up all decoration materials and leave your space as we found it.